Terms and Conditions

The following explains our responsibilities regarding your order with us, and how your transaction will be handled. It is important for you to understand these terms & conditions when you shop with us.

Buying products on our website

 By placing an order with Wrekin Spirit, you acknowledge to have read and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact us at [email protected] before placing your order with us.

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received, we will confirm that your order has been accepted by sending an email to you at the email address you have provided to us when creating an account. Our acceptance of your order brings into existence a legally binding contract between us.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Availability

All items are subject to availability. We will inform and refund you as soon as possible if the goods you have ordered are not available

Processing Your Order

We will do our best to process and dispatch orders within 24hrs of receiving them between Monday to Friday (excluding bank holidays), however, as we use a third-party courier on occasion, we do experience some breakages which may delay your order.

We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Wrekin spirit and transfer of responsibility in the same way.

If possible, please check the condition of your parcel before you sign for it. If it’s at all damaged, don’t sign for it but hand it back to the courier to return to us. If you only discover that your parcel is damaged after you’ve signed for it, please call 07743 478446 or email [email protected]

To purchase products from Wrekin Spirit, you must be of legal age to buy alcohol in the country in which you reside. Delivery will only be made to individuals of legal purchase age and our delivery company will require a signature on delivery. Our delivery company will check ID if they are unsure of the recipients’ age.

Unfortunately, we do not deliver to addresses outside the UK. You may place an order for Product(s) from outside the UK if you have a UK billing address, but the order must be for delivery to an address within the UK. Please be advised that whilst we ship to most locations within the UK, we do not offer this service for Jersey, Guernsey, The Orkney Islands, The Isle of Scilly, Ireland, The Highlands, The Isle of Wight and The Isle of Man.

Returns & Exchanges

Please refer to our Delivery & Returns Page for more information

Gift/Tour Vouchers

Wrekin Spirit e-vouchers are sold subject to the following terms and conditions:

  1. Gift Vouchers are valid indefinitely from date of purchase.
  2. Gift Vouchers can be redeemed against all products on the Wrekin Spirit online site.
  3. Gift Vouchers are non-transferable and may not be returned or redeemed for cash.
  4. If your order exceeds the value of the Gift Voucher all remaining balances must be paid by bank transfer online or in store by credit or debit card, or any remaining credit in your account.
  5. E-Gift Vouchers will be e-mailed to the recipient once the full order has been processed and payment has been taken.
  6. Wrekin Spirit is not liable for delivery of an E-Gift Voucher to an incorrect or non-existent email address. This is the sole responsibility of the purchaser.
  7. Wrekin Spirit is not responsible if a Gift Voucher is lost, stolen, destroyed or used without permission.
  8. Wrekin Spirit reserves the right to cancel a Gift Voucher if we deem such action necessary.
  9. Delivery charge is applicable on any products purchased with a Wrekin Spirit Gift Voucher

Jurisdiction

This website, these terms and conditions and any contract entered as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales.